How to Check the Status of an Order and Track Shipments

Use the thermofisher.com online order lookup tool to quickly track your order status from shipment through delivery, access dispatch notes, and get proof of delivery. The lookup tool is located in the header of every page on thermofisher.com and can be accessed directly at thermofisher.com/orderlookup.

 

Enter the sales order number or the purchase order number by selecting the radio button at the top. Next, add the shipping postal code associated with the order.  

  • Quickly review shipping status and the availability of each product on your order. 
  • Sign-in to check the order status of all orders placed in the past year within your Account Dashboard. 
  • Order tracking, dispatch notes, and proof of delivery will be populated when the order is shipped.

Step by step

Order Lookup Tool – Check Order Status without logging in

Step 1

Click on the Order Status link in the header.

Tip: Bookmark or go directly to thermofisher.com/orderlookup

Step 2

Enter the sales order number and shipping postal code/zip code. Select the View order details button to view your order details.

Enter the sales order number or the purchase order number at the top. Then, add the shipping postal code/zip code. Select the View order details button to view your order details.

Step 3


View the most up-to-date availability information and shipping status for each product on your order.

Step 4

Retrieve dispatch notes and include up to 3 additional email addresses.

Step 5

Access proof of delivery and download or print the document.

Account Dashboard – Log in to see all orders

Step 1

Click on the Sign in link on the header.

Step 2

Enter your username and select the Next button to enter your password. Enter your password and select the Sign in button.

Step 3


View the most up-to-date availability information and shipping status for each product on your order. Locate your order in the  Recent Orders section of your account dashboard, use the search feature in the dashboard, or click on the  Order History link to view your order history from the past twelve months.

 Step 4 - Select Track Order to view shipment tracking information

Select Track Order to view shipment tracking information.

 

Track shipments allows you to track all active shipments associated with an order. The contents of each shipment will display the number of items and products in each shipment.

 

Also, access proof of delivery, invoices, or dispatch notes.

Step 5 - Review shipment details

Review shipment details.

 

Select Sign up for delivery notifications to include up to three additional recipients.

 

Download proof of delivery.