3130xl/3100 Genetic Analyzer 16-Capillary Array, 22 cm - FAQs

If we do not specify the expiry date or number of uses, the warranty will last for 12 months from the date of shipment.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.

We do not recommend mixing and matching the various instrument reagents as each is manufactured using different processes, tested as an entire system, and warrantied to perform to a minimum specification. Substituting reagents can compromise the integrity of the system and cannot be supported by our service or support specialists. In addition, the 10X Running Buffer expires 1 year after date of shipment and once diluted to 1X, it will last 30 days at 2 - 8 degrees C or 7 days at ambient temperature. This could potentially result in having to dispose of a large volume of 10X Running Buffer due to expiration if you are using it on a lower-throughput system.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.

The arrays are warrantied for a certain number of runs or one year from date of shipment, whichever comes first. If you notice that you are starting to get reduced data quality (e.g., shorter reads, trailing peaks in all 4 colors) even with the Sequencing Standard, these may be signs that the array requires changing.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.