What should I do if my Veriti Thermal Cycler fails the temperature non-uniformity test?
If the test fails:
1.Verify that the:
-Calibration of the TVK is up-to-date.
-Probe tips are not cracked or damaged.
2.Dispense 2 to 3 drops of mineral oil onto a cotton swab. Use the swab to apply a thin film of oil to the cone surface of each probe to improve heat transfer.
3.Repeat the steps in “Before You Run 96-Well Instrument Tests” from the Multiprobe Temperature Verification Kit User Guide (http://tools.thermofisher.com/content/sfs/manuals/4460108A.pdf).
4.Verify that the:
-Probes are seated securely in the appropriate test wells.
-Cables are connected securely to the ports.
-Ribbon cable lies flat under the thermal cutout and is not crimped.
-Heated cover is closed and locked down.
5.Repeat the steps in Run the Test from the Multiprobe Temperature Verification Kit User Guide (http://tools.thermofisher.com/content/sfs/manuals/4460108A.pdf). Please note, if the test fails again, contact us at instrumentservices@thermofisher.com.
1.Verify that the:
-Calibration of the TVK is up-to-date.
-Probe tips are not cracked or damaged.
2.Dispense 2 to 3 drops of mineral oil onto a cotton swab. Use the swab to apply a thin film of oil to the cone surface of each probe to improve heat transfer.
3.Repeat the steps in “Before You Run 96-Well Instrument Tests” from the Multiprobe Temperature Verification Kit User Guide (http://tools.thermofisher.com/content/sfs/manuals/4460108A.pdf).
4.Verify that the:
-Probes are seated securely in the appropriate test wells.
-Cables are connected securely to the ports.
-Ribbon cable lies flat under the thermal cutout and is not crimped.
-Heated cover is closed and locked down.
5.Repeat the steps in Run the Test from the Multiprobe Temperature Verification Kit User Guide (http://tools.thermofisher.com/content/sfs/manuals/4460108A.pdf). Please note, if the test fails again, contact us at instrumentservices@thermofisher.com.