GeneMapper™ Software 5, client upgrade
Product Image
Applied Biosystems™

GeneMapper™ Software 5, client upgrade

This product upgrades a previous Client Installation of GeneMapper™ Software to GeneMapper™ Software 5.GeneMapper™ Software is a flexible genotyping softwareRead more
Have Questions?
Catalog NumberQuantity
44409701 License, 1 Copy, 1 Client License
Catalog number 4440970
Price (USD)
***
Add to cart
Quantity:
1 License, 1 Copy, 1 Client License
Price (USD)
***
Add to cart
This product upgrades a previous Client Installation of GeneMapper™ Software to GeneMapper™ Software 5.

GeneMapper™ Software is a flexible genotyping software package that provides DNA sizing and quality allele calls for all of our electrophoresis-based genotyping systems. This software specializes in multi-application functionality, including amplified fragment length polymorphism (AFLP™), loss of heterozygosity (LOH), microsatellite and SNP genotyping analysis. GeneMapper™ Software can help users increase data processing efficiency with remote auto-analysis and command line operation, and allows for multiuser, client-server deployment. The software uses Process Quality Values (PQVs) for automated identification that reduces data review time for high throughput genotyping. In addition, the security and audit features help users meet 21 CFR 11 requirements.

Features include:

• Installation on the data collection computer or a non-instrument computer
• Support of networked multiple clients when installed on a non-instrument computer
• An Oracle™ 11g database with project-related data storage that ensures faster installation times and latest database support, as well as flexible archive capabilities
• Customizable project auto-saving frequency
• Defining of linearity range in the analysis methods for more reproducible, higher quality sizing of larger fragments (>800bps)
• Analysis of 6-dye data generated from the Applied Biosystems™ 3500 and 3500xL instrument systems for higher multiplexing capabilities

GeneMapper™ Software has not undergone specific developmental validation for human identification applications. Human identification laboratories analyzing single-source or parentage samples that choose to use GeneMapper™ Software for data analysis should perform their own developmental validation studies.

Several users may access the database concurrently; however, because genotype analysis is data-intensive, more than five clients simultaneously accessing the database may slow the performance of GeneMapper™ Software.

Recommended Computer Configuration: Dell™ Optiplex XE, with Core 2 Duo E8400/3.0GHz, 6MB, 1333FSB, 4GB, Non-ECC, 1333MHz DDR3, 2X2GB, Dell OptiPlex 580, 2 x 500GB SATA 3.0Gb/s and 8MB Data Burst Cache, 16X DVD+/-RW SATA, Data Only, 17-inch Color Monitor (1280 x 1024 pixels or higher). Supported Operating Systems: Windows™ 7 Professional Service Pack 1 32-bit.
For Research Use Only. Not for use in diagnostic procedures.
Specifications
Data EntryGenetic Analyzer Data
Data OutputsSize, Genotype, and Process Quality (SQ, GQ, PQV) Reports, Sample and Genotype Plots
For Use With (Application)Sequencing
For Use With (Equipment)310 Genetic Analyzer, 3100 Genetic Analyzer, 3100-Avant Genetic Analyzer, 3500xL Dx Genetic Analyzer, 3700 Genetic Analyzer, 3500 Dx Genetic Analyzer, 3730xl DNA Analyzer, 3130 Genetic Analyzer, 3730 DNA Analyzer, 3500xL Genetic Analyzer, 3500 Genetic Analyzer
LicenseClient
Operating SystemWindows XP Pro, Windows™ 7 Pro SP1 32-bit, Windows Vista Business
Product LineGeneMapper
Product TypeSoftware
Quantity1 License, 1 Copy, 1 Client License
Shipping ConditionRoom Temperature
Software1 Client Upgrade License, GeneMapper™, Genotyping
System RequirementsComputer: Core 2 Duo E8400/3 GHz; 2 GB RAM
Unit Size1 license,1 copy,1 client license
Contents & Storage
Software/CD

Frequently asked questions (FAQs)

I need to uninstall GeneMapper Software 5 Client because of failed installation. How can I do this for Client Install configurations on a stand-alone computer?

Please download this PDF (http://www.thermofisher.com/content/dam/LifeTech/Documents/PDFs/GeneMapper-Software-5-uninstall-client-install.pdf) and follow the directions to uninstall GeneMapper Software 5.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

When installing the GeneMapper Software 5 Demo, I'm getting the message "Software requires tPKD Driver". What should I do?

Right-click on Computer and select Properties. In the System section, look at the System Type and see if you have Windows 7 Professional, 32-bit or 64-bit edition. Write this down, as you will need this information during the install process.

To install the necessary driver:
1. Open a browser and go to https://www.ilok.com/#!home.
2. On the right-hand side of the page, you should see the “Free Download License Support” links. If your computer has Windows 7 Professional, 32-bit edition, select the middle option (“Windows 32-bit XP, Vista, 7, 8”). If your computer has Windows 7 Professional, 64-bit edition, choose the third option (“Windows 64-bit XP, Vista, 7, 8”).
Note: If your browser gives you the choice to Run or Save, save the file. For the Internet Explorer browser, you can choose the location to save the file. For Mozilla Firefox and Google Chrome browsers, the default location to save the file is the Downloads folder.
3. Open the LicenseSupportInstallerWin zip file and go to the Old Installers Folder.
4. Run the InterLok Driver Setup Win (64 or 32).exe file.
You should now be able to install the GeneMapper Software 5 Demo.

If the problem persists, please contact Technical Support by sending an email to techsupport@thermofisher.com for further assistance.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

When installing the GeneMapper Software 5 Demo, I'm getting the message "User Privileges insufficient to start low level driver". What does this error mean?

If you received the error message about insufficient user privileges to start low level driver, you are most likely not logged in locally as the Administrator. Reboot the computer, change the domain to the local computer, and log in as the Administrator.

Right-click on Computer and select Properties. In the System section, look at the System Type and see if you have Windows 7 Professional, 32-bit or 64-bit edition. Write this down, as you will need this information during the install process.
To install the necessary driver:
1. Open a browser and go to https://www.ilok.com/#!home.
2. On the right-hand side of the page, you should see the “Free Download License Support” links. If your computer has Windows 7 Professional, 32-bit edition, select the middle option (“Windows 32-bit XP, Vista, 7, 8”). If your computer has Windows 7 Professional, 64-bit edition, choose the third option (“Windows 64-bit XP, Vista, 7, 8”).
Note: If your browser gives you the choice to Run or Save, save the file. For the Internet Explorer browser, you can choose the location to save the file. For Mozilla Firefox and Google Chrome browsers, the default location to save the file is the Downloads folder.
3. Open the LicenseSupportInstallerWin zip file and go to the Old Installers Folder.
4. Run the InterLok Driver Setup Win (64 or 32).exe file.

You should now be able to install the GeneMapper Software 5 Demo.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

How can I set up auto-analysis for data in GeneMapper with the 3500 Data Collection Software version 3.x?

Beginning with 3500 Data Collection Software version 3, the 3500 Data Collection Software does not support automatic secondary analysis. This is also indicated in the software release notes. To perform secondary data analysis, you will need to manually import the .fsa file into the GeneMapper software. For optimal performance, we recommend that you install the GeneMapper Software on a stand-alone computer that is not part of the 3500 Genetic Analyzer system.

Find additional tips, troubleshooting help, and resources within our Fragment Analysis Software Support Center.

We are upgrading to the Windows 10 operating system. What are the compatible capillary electrophoresis secondary analysis software with Windows 10?

The following capillary electrophoresis secondary analysis software are compatible with Windows 10 (and also Windows 7):

-Sequencing Analysis Software v7
-SeqScape Software v4
-Variant Reporter Software v3
-GeneMapper Software v6
-Minor Variant Finder v1.2
-MicrobeBridge v1.1

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.