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3500xL Dx Genetic Analyzer CS2 - FAQs

3500xL Dx Genetic Analyzer CS2 - FAQs

View additional product information for 3500xL Dx Genetic Analyzer CS2 - FAQs (4461447)

4 product FAQs found

How large is the 3500 Dx IVD Genetic Analyzer instrument?

The 3500 Dx IVD Genetic Analyzer has the following dimensions: (W x D x H) 61 x 61 x 72 cm (24 x 24 x 28 in). It weighs 82 kg (181 lbs). The width with the door open is 122 cm (48 in).

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.

Can a 3500 RUO Genetic Analyzer instrument be upgraded to a 3500 Dx IVD instrument?

A 3500 RUO RUO Genetic Analyzer instrument cannot be upgraded to a 3500 Dx IVD instrument because of differences in the regulated manufacturing processes for IVD instruments. However, a trade-in program is available and applies to all CE instruments.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.

When I started my run on the Applied Biosystems 3500/3500xL Genetic Analyzer, an error occurred: "Unstable Electrophoresis current detected, check for air bubbles" but I don't see any bubbles. What else can cause this?

Some of the other causes of an Unstable Electrophoresis current detected error message are:

1.Leak on the system
2. Polymer that:
-Has expired
-Has been left on the instrument for more than the recommended time
-Is a mixture of expired polymer and non-expired polymer
3. Running Buffer that was:
-On the instrument longer than 2 weeks
-Not filled to the fill line or evaporated below the fill line
4. An arcing event that was not cleaned afterwards using the water wash wizard
5. Not performing regular maintenance on the instrument
6. Hardware issues

Inspect the system for leaks. If you do not see any leaks on the system, perform the wash the pump chamber and channels wizard using the conditioning pouch and place fresh, non-expired polymer and fresh Anode and Cathode buffer containers. If the problem persists, a service call may be required.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.

Do I need to replace the buffer every 14 days if the Applied Biosystems 3500/3500xL Genetic Analyzer is not in use?

If the instrument is not in use, it is not necessary to replace the buffer every 14 days. However, the buffer level needs to remain at the fill line to prevent the capillary or array from drying out. Top off the buffer volume with water if necessary. Replace the anode and cathode buffer containers prior to starting a new run.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.