E-Gel™ Imager UV and Blue Light Base Replacement Power Cord - FAQs

1) Check that the camera hood or activator key is in place to make sure the base is not deactivated.
2) Light bases will "time out," but the power indicator light may stay illuminated. Turn the base off, then back on.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

Depress the activation button for at least 2 seconds, and the imager will transilluminate for 5 minutes rather than 30 seconds.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

This error can occur if there is other software running in the background, like an Internet Explorer browser, or if there is an antivirus program running that is limiting his ability to access some files. To fix this error, try to:

- Turn off Internet Explorer or any other program running during the install.
- Inactivate the antivirus program (or temporarily uninstall it), install the E-Gel Imager software, then reactivate or reinstall the antivirus program.
- When the error comes up, select "Ignore" to allow the installation to continue instead of "Retry" or "Abort".

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

We do not currently offer software that is compatible with Mac computers. Please install the software on a 32-bit or 64-bit PC running either a Windows XP Professional or Windows 7 Professional operating system.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

For our E-Gel Imager, we recommend using the UV light base with the E-Gel Imager Universal Filter for ethidium bromide gels, and either the blue light base with the E-Gel Imager Universal Filter or the UV light base with E-Gel Imager UV/SYBR Filter (green filter) for SYBR gels.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

Both types of software come with each E-Gel Imager system. GelCapture software is used to control the camera hood during image acquisition and to perform basic manipulations to the image once acquired. The GelQuant Express software is used to analyze images after they have been acquired. This includes estimating the size and relative or absolute mass of bands of interest as well as providing a data report for an entire gel if needed. GelQuant Express software can only be used on a given computer while the activation dongle (HASP key) is inserted into a USB port.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

Here are the specifications:

- Connectivity: USB2.0
- Camera power supply: AC: 100-240V, 50-60 Hz; DC: 7.5 V 2.0 A
- Camera hood dimensions: 35.6 cm (height) x 28.4 cm (length) x 20.3 cm (width)
- Electrical requirements: 100-240 V, 50/60 Hz, 0.6 A
- Temperature: Ambient ±5°C to 40°C
- Base dimensions: 11.9 cm (height) x 30.4 cm (length) x 21.4 cm (width) (this is the entire base)
- Viewing surface dimensions: 15 cm x 12 cm (this is the area where the gel is placed)
- Adaptor specifications: Use only the UL Listed adaptor supplied with the E-Gel Imager Camera Hood (100-240 VAC, 50/60 Hz, 0.6 A)
- Weight: 1 kg

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

These E-Gel Imager Filters are alternative filters that can be easily utilized by removing the universal filter tray and sliding in the filter tray of your choosing. We offer an orange E-Gel Imager Universal Filter, a green filter optimal for SYBR Green and SYBR Safe stains and those found in E-Gel EX Agarose Gels, and a red filter for use with our Invitrogen Qdot 625 products.

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Yes, you will need to purchase the E-Gel Imager White-Light Conversion Screen (Cat. No. 4473061), that converts blue light emitted by the blue-light transilluminator or UV light emitted by the UV-light transilluminator to white light. This conversion screen is compatible with multiple protein stains including SimplyBlue SafeStain, SilverQuest silver stain, and Coomassie blue stains. Gels stained with SYPRO Ruby Protein Gel Stain do not need the white-light conversion screen. They can be visualized using a E-Gel Imager Qdot 625 Filter (Cat. No. 4466607).

Find additional tips, troubleshooting help, and resources within our Protein Electrophoresis and Western Blotting Support Center.

There are three base options for the E-Gel Imager:

1.Blue-light transilluminator base-ideal for innovative DNA stains such as SYBR Safestains, SYBR Green stains, and those found in E-Gel EX Agarose Gels.
2.UV transilluminator base-best for gels traditionally stained with ethidium bromide.
3.E-Gel adapter base-a one-of-a-kind, real-time gel documentation base that is compatible with the E-Gel Go! System or E-Gel iBase/E-Gel Safe Imager System.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

Please use this link (https://www.thermofisher.com/us/en/home/life-science/dna-rna-purification-analysis/nucleic-acid-gel-electrophoresis/e-gel-electrophoresis-system/e-gel-imager-system.html#specs) to view the E-Gel Imager specifications.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.