I would like to use my Qubit 4 Fluorometer with the Qubit 1X dsDNA BR Assay, but the assay is not listed as an option on the fluorometer. How can I resolve this?
The Qubit 4 Fluorometer needs to be updated. The Qubit 4 Fluorometer can be updated with the USB that was provided with the Qubit. If you do not have the USB, we recommend using an empty 2.0GB that is FAT32 formatted. If the USB is not recognized, leave USB plugged in for a few minutes before running the update. This should give you the assay you need to run the Qubit Assay.
You can find the updates on the Technical Resources for Qubit Fluorometers page.
You can find the updates on the Technical Resources for Qubit Fluorometers page.