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View additional product information for E-Gel™ iBase™ and E-Gel™ Safe Imager™ Combo Kit (UK only) - FAQs (G6465UK)
2 product FAQs found
Check the E-Gel cassette and copper contacts. You can try replacing the gel cassette with a fresh gel cassette to see whether this fixes the problem. A cold cassette or improper operating conditions can also lead to this failure. Cassettes should be at room temperature for use; avoid storing at 4°C.
Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.
The E-Gel Safe Imager Real-Time Transilluminator docks onto the E-Gel iBase Power System and allows real-time imaging of the migration of DNA/RNA in E-Gel Agarose Gels containing SYBR Safe stain. The Safe Imager 2.0 Blue-Light Transilluminator is an independent system designed for viewing stained gels on the benchtop.
Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.