E-Gel™ CloneWell™ Agarose Gels with SYBR Safe™ DNA Gel Stain, 0.8% + E-Gel™ iBase™ Power System + E-Gel™ Safe Imager™ Transilluminator Starter Kit (EU only) - FAQs

Please check the cord you are using for the iBase Power System. Oftentimes, the power cords for the PowerBase v.4 system and the E-Gel Safe Imager Real-Time Transilluminator get mixed up. If this is the case, the blue light will not come on even though the fan and LED light will operate. You will need to use the iBase cord, which should say 48 V on it.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

The E-Gel Safe Imager Real-Time Transilluminator docks onto the E-Gel iBase Power System and allows real-time imaging of the migration of DNA/RNA in E-Gel Agarose Gels containing SYBR Safe stain. The Safe Imager 2.0 Blue-Light Transilluminator is an independent system designed for viewing stained gels on the benchtop.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

Yes, please ensure that the second row is filled with sterile water prior to running your band of interest into the collection well. Please note that the refill volume may vary between wells. Do not overfill.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.

We offer our E-Gel SizeSelect Agarose Gels as well as our E-Gel CloneWell Agarose Gels, which are double-comb, precast agarose gels with simplified DNA recovery. Load your sample into the top row and electorphorese until your band or desired size range enters the bottom row. Then, easily remove the size-selected DNA with a pipette. No additional gel purification steps are necessary.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.