The settings options on my Qubit instrument are greyed out and I am being prompted to sign in. How can I resolve this?
Our Qubit 4 and Qubit Flex instruments will now require users to sign in to access certain menu options (i.e., instrument settings, software update, and system verification). This is necessary to adhere to cybersecurity legal standards that were put in place in 2020. Only when signed in, are all functions of the device are accessible.
Instructions for login:
- Turn on the device
- From the home screen, touch the person icon on the top left corner
- Touch the "Get Started" button
- Touch the "Create Profile" button
- Enter information for username and pin
- Log in by touching the person icon and entering the user info in the sign in fields
Instructions for login:
- Turn on the device
- From the home screen, touch the person icon on the top left corner
- Touch the "Get Started" button
- Touch the "Create Profile" button
- Enter information for username and pin
- Log in by touching the person icon and entering the user info in the sign in fields