To protect your Ion GeneStudio S5 System, the best time to plan for service is at the time of instrument purchase. A proactive, upfront service plan provides: • Greater discounts for bundling your instrument and service together • Multi-year coverage for immunity to annual price increases • Service that’s easier to budget for than unplanned service repairs
For the level of support that best meets your laboratory’s needs and budget, choose from flexible service plans and a variety of value-added services for your instrument.
AB Assurance Service Plan The AB Assurance Service Plan is ideal for laboratories that heavily use their instruments, and helps to reduce the risk of downtime by providing proactive maintenance service. Should your instrument require a repair, AB Assurance coverage includes parts, labor, and travel at no additional cost.
Additionally, with this plan receive: • On-site guaranteed two-day response time* • Scheduled on-site planned maintenance (PM) • Priority access to Remote Service Engineers
For Research Use Only. Not for use in diagnostic procedures.
Ion GeneStudio S5
Service Plan Response Time
48 hours (availability limited in some geographic areas)
Engineer travel and labor,Planned maintenance visit,Priority access to applications and instrument technical support teams,Priority access to off-site remote service engineer,Replacement service spare parts
Services Not Included
Consumables,Instrument accessories,Instrument and software upgrades,Reagents