Product Size
AB Complete Service Plan, Ion Chef
Service Plan Response Time
24 hours (availability limited in some geographic areas)
Services Included
Engineer travel and labor,Highest priority access to applications and instrument technical support teams,Highest priority access to off-site remote service engineer,OQ/IPV included following critical repairs and planned maintenance visit,Onsite application consulting,Planned maintenance visit,Replacement service spare parts
Services Not Included
Consumables,Instrument accessories,Instrument and software upgrades,Reagents