Thermo Scientific™

IT Administration Service Plan

Catalog number: ZGPCSCIONBFXSERV
Thermo Scientific™

IT Administration Service Plan

Catalog number: ZGPCSCIONBFXSERV
Catalog Number
ZGPCSCIONBFXSERV
Unit Size
1 plan
Price (USD)
ERR#1200 - This item cannot be ordered online.
Catalog NumberUnit SizePrice (USD)
ZGPCSCIONBFXSERV1 planERR#1200 - This item cannot be ordered online.
Product Overview
Figures
Videos
Documents
FAQ
Citations & References
Additional Information
Recommendations
Recommendations
To protect your Ion Torrent server or storage device, the best time to plan for IT support is at the time of purchase. A proactive, upfront IT support plan provides:
• Greater discounts for bundling your server or storage solution and service together
• Service that is easier to budget for than “breakdown” IT support

IT Administration Service Plan
The IT Administration Service Plan applies to the Torrent Server, the Ion Reporter Server, and the Torrent Storage NAS Device. It is a remote-managed IT support plan that includes:
• Quarterly report on system usage, activities, and security of the server
• An initial phone consultation and an exit consultation at the end of the support period
• Maintenance and security patches to the Linux operating system
• Consultancy on data backup, data transfer, data protection, data sharing and archiving
• Mounting and integrating compatible data archive storage devices
• Installation of approved software plug-ins
• Configuration of a Torrent Server to enable access to local Torrent Browser
• Software updates to Torrent Suite Software and Ion Reporter Software

For Research Use Only. Not for use in diagnostic procedures.

Specifications

For Use With (Equipment)
Torrent Storage™ NAS Device,Ion PGM™ Torrent Server,Ion Reporter Server System
Plan Duration
1 Year
Product Line
Ion Torrent™
Product Size
1 plan
Service Plan Response Time
24 hours (availability limited in some geographic areas)
Services Included
Customized consultation,Support and training
Services Not Included
External storage solution configuration,Hardware upgrades,Support of third parties software or products

Figures