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IT Administration Service Plan
Catalog number ZGPCSCIONBFXSERV
Price (USD)
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To protect your Ion Torrent server or storage device, the best time to plan for IT support is at the time of purchase. A proactive, upfront IT support plan provides:
• Greater discounts for bundling your server or storage solution and service together
• Service that is easier to budget for than “breakdown” IT support
IT Administration Service Plan
The IT Administration Service Plan applies to the Torrent Server, the Ion Reporter Server, and the Torrent Storage NAS Device. It is a remote-managed IT support plan that includes:
• Quarterly report on system usage, activities, and security of the server
• An initial phone consultation and an exit consultation at the end of the support period
• Maintenance and security patches to the Linux operating system
• Consultancy on data backup, data transfer, data protection, data sharing and archiving
• Mounting and integrating compatible data archive storage devices
• Installation of approved software plug-ins
• Configuration of a Torrent Server to enable access to local Torrent Browser
• Software updates to Torrent Suite Software and Ion Reporter Software
• Service that is easier to budget for than “breakdown” IT support
IT Administration Service Plan
For Research Use Only. Not for use in diagnostic procedures.
Specifications
For Use With (Equipment) Torrent Storage™ NAS Device,Ion PGM™ Torrent Server,Ion Reporter Server System
Plan Duration1 Year
Product LineIon Torrent™
Product Size1 plan
Service Plan Response Time24 hours (availability limited in some geographic areas)
Services IncludedCustomized consultation,Support and training
Services Not IncludedExternal storage solution configuration,Hardware upgrades,Support of third parties software or products
Unit Size1 plan