ThermoFisher Scientific
clear search
Recent searches Clear History
All Results
clear search
Search Suggestions
Recent searches Clear History

Service Level Agreements for Phadia Laboratory Systems


Invest in peace of mind with a service level agreement for Phadia™ Laboratory Systems.


Quality service that ensures minimum downtime, priority response time, and known costs—all tailored to the individual equipment needs in your lab. A Phadia Laboratory System agreement guarantees the responsive, personal attention you expect from a leading provider of allergy and autoimmunity diagnostic systems. Our national network of service engineers and technical support staff means we can prioritize your laboratory needs whenever and wherever they arise—and you can focus on your clients. 


Flexible coverage

We understand that every customer has unique requirements for service. That is why we offer a variety of service agreement levels. You can choose the level of coverage that best suits your needs.

Reduce downtime with priority response

Customers with service contracts receive priority response times and planned preventive maintenance, reducing potential downtime.

Reduce budget uncertainty and unplanned service costs

No hidden costs mean peace of mind. Lock in a multiyear plan today to avoid unplanned service costs and annual price increases.

Service plan features


 Uptime guarantee


 Software updates


 Applications support

 Preventive maintenance


 Training and education


 Relocation assistance

 On-site repairs


 Parts and consumables


 Quality assessment program (Quality Club)

 Technical support


  Diagnostics service (Phadia LabCommunity)

To learn more about Service Level Agreements (SLAs), contact your local representative.
Contact Us
These products may not be cleared for use in your country. Please contact your sales representative for information about specific product availability.