How can I set up auto-analysis for data in GeneMapper with the 3500 Data Collection Software version 3.x?
Beginning with 3500 Data Collection Software version 3, the 3500 Data Collection Software does not support automatic secondary analysis. This is also indicated in the software release notes. To perform secondary data analysis, you will need to manually import the .fsa file into the GeneMapper software. For optimal performance, we recommend that you install the GeneMapper Software on a stand-alone computer that is not part of the 3500 Genetic Analyzer system.
Find additional tips, troubleshooting help, and resources within our Fragment Analysis Software Support Center.
Can I install GeneMapper Software v6.1, full installation and GeneMapper Software v6.1, client installation on the same computer?
No, GeneMapper Full Software and GeneMapper Client Software must be installed on different computers.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
How many user accounts can be connected to the Oracle database embedded in GeneMapper Software v6.1, full installation at any time?
Five user accounts can be connected to the Oracle database embedded in GeneMapper Software v6.1, full installation at any time.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
We just upgraded to GeneMapper Software v6.1, and I'm wondering if my old data files will work on it.
GeneMapper Software v6.1 is compatible with the following files:
- 3130 series, Data Collection Software v3.0, 3.1, 4
- 3730 series, Data Collection Software v3.x, 4.x
- 3500 series, Data Collection Software v1.x, 2, 3.x
- SeqStudio Data Collection Software v1.x
- SeqStudio Flex Series Genetic Analyzer, Data Collection Software v1.x
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
Where can I download the Release Notes for GeneMapper Software v6.1, full installation?
Please download this PDF (https://downloads.thermofisher.com/Instrument_Software/Genemapper_6.1_Full/100107864_GeneMapper-Full_v6.1_Release_Notes.pdf).
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.