When I try to run RediPlate 96 RiboGreen RNA Kit (Cat. No. R32700) on my Varioskan LUX instrument, it says there is no plate. What should I do?
When using a strip plate with the Varioskan LUX plate reader, ensure that there is a strip covering the D6 well, as this is where the instrument checks for the presence of a plate. The strip does not need to be active; it just needs to be in place for the instrument to verify the plate's presence.
Alternatively, you can resolve this issue by adjusting the software settings. Go to the general settings and uncheck the box labeled "Check plate and tip prime vessel before session execution." This will immediately solve the problem.
Find additional tips, troubleshooting help, and resources within our Nucleic Acid Quantification Support Center.
Find additional tips, troubleshooting help, and resources within our Nucleic Acid Quantification Support Center.