Service done your way,

when you want it,

how you want it.

 


We make it easy for you to maintain your pipettes optimal performance. Fast, expert-level calibration, preventive maintenance, repair services and asset management for all pipettes simplifies demonstrating compliance to cGLP/cGMP, auditors and others. We offer service packages tailored to the unique needs of every customer. Calibration, preventive maintenance, and repair services can be performed in our accredited calibration lab or at your facility.

  • Accredited lab ISO 17025, Z540-1 & Z540.3
  • NIST traceable calibrations
  • Any and all pipettes can be calibrated and repaired
  • Full repair services, custom service
  • Asset management
  • Expedited services
  • On site calibration available

*US standards only


Basic Functional Check + Calibration starting at $34.00
 

• Thorough external pipette inspection
• Traceable calibration
• Measurement process 2x5/2x10
• Calibration certificate includes as left data
• Option available for as-found data
• Pipette adjustments comply with ISO8655
• Certificate & calibration sticker

 

Preferred Preventive Maintenance + Calibration starting at $53.30

• Thorough external & internal pipette inspection
• Traceable calibration
• Measurement process 2x5/2x10 & 3x5/3x10
• Calibration certification include as left data
• Pipette adjustments comply with ISO8655
• Certificate & calibration sticker
• 15 point preventive maintenance

 

Premium Preventive Maintenance + Accredited Calibration starting at $85.00

• Thorough external & internal pipette inspection
• Traceable calibration performed by an ISO17025 accredited lab
• Measurement process 2x5/2x10 & 3x5/3x10
• Calibration certification include as-found and as-left data
• Pipette adjustments comply with ISO8655
• Certificate & calibration sticker
• 15 point preventive maintenance
 

Custom Requirements: The way you want it
 

• Custom volumes
• Custom dispenses
• Custom specifications
• Calibration interval

 




 

*Calibration are traceable to National Metrology Institutes: NIST and DKD


15 point preventative maintenance: what's included

1. Plunger button

6. Shaft coupling nut

11. Springs

2. Plunger rod

7. Tip cones

12. Lubrication

3. Volume lock

8. Pistons assembly

13. Battery recharging

4. Pipette body and display

9. Seals

14. Electronics functionality: inspect display, aspiration, dispense & volume selection button

5. Tip ejection and ejector mechanism

10. O-rings

15. Motor movement: inspect for smooth movement


Glossary of Terms

2x5

2 volumes tested x 5 dispenses per volume. Volume tested are nominal and full volume of pipette. Example 300ul Pipette will be 30ul / 300ul 

2x10

2 volumes tested x 10 dispenses per volume. Volume tested are nominal and full volume of pipette. Example 300ul Pipette will be 30ul / 300ul 

3x5

3 volumes tested x 5 dispenses per volume. Volume tested are nominal, middle and full volume of pipette. Example 300ul Pipette will be 30ul / 150ul / 300ul 

3x10

3 volumes tested x 10 dispenses per volume. Volume tested are nominal, middle and full volume of pipette. Example 300ul Pipette will be 30ul / 150ul / 300ul 

As found is synonymous with as-received

Data collected before the pipette goes through the preventive maintenance or repair 

As left is synonymous with as-returned

Data collected after the pipette goes through the preventive maintenance or repairs 

Calibration certification & label

Certificate with calibration data. 

Label attached to the pipette including calibration dates, serial number and asset number if applicable 

Internal inspection

Full evaluation of the pipette functionality from aspiration to dispense and  from pipette tip attachment to tip ejection.  

External inspection

Full evaluation of the pipette functionality from aspiration to dispense and  from pipette tip attachment to tip ejection.  

Measurement process

Process of collecting data using a microbalance to measure each dispense against pipette specification 

NIST

National Institute of Standards and Technologies

Preventive Maintenance

15 point inspection

 


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Pipette cleaning

We make it easy for you to maintain pipette performance over time, and to demonstrate GLP/GMP compliance by offering fast, expert-level calibration, preventive maintenance, and repair services for all Thermo Scientific pipettes, and for most other brands as well. Experienced service personnel are highly trained in all pipette models. We offer both standard and custom service packages to meet the needs of individual customers, and in most major markets we have the ability to bring our calibration, preventive maintenance, and repair services (minor repairs) directly to your facility. (Note: Onsite service availability varies between countries. Minimum quantities apply, please check website for details)

Complete the form and download a pdf version of the GLP Guide.

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Liquid handling
Proper pipetting techniques
Ergonomics
Maintenance & service