XPS instrument service and maintenance plans

Our service offerings go beyond simple repairs; they help your organization achieve its goals through increased instrument utilization and efficiency. Investing in innovative equipment and learning how to use it effectively provides a competitive advantage.

 

Key Benefits:

  • Predictable costs
  • Optimized performance
  • Higher productivity
  • Workflow expertise

Overview of services for your XPS instrument

Preventive maintenance for XPS instruments

Preventive maintenance is crucial to ensure optimal performance and longevity of your instrument. Regular maintenance identifies and addresses potential issues early, minimizing downtime and costly repairs. It ensures high-quality imaging and accurate results, essential for research and productivity. Moreover, it extends the equipment's lifespan, protecting the significant investment. Adhering to a scheduled maintenance routine maintains reliability and efficiency, supporting scientific discoveries and innovations.

OEM parts for XPS instruments

Maintaining the performance of your XPS instrument is crucial. Genuine OEM parts help ensure optimal performance, reliability, and compatibility. They undergo rigorous testing to meet high-quality standards, and their durability offers long-term savings. Discover the benefits of OEM parts for your XPS instrument.

  • Reliability and compatibility
  • Quality assurance
  • Cost efficiency
  • Performance assurance

Experts to support your XPS instrument

Application support for XPS instruments

Develop and advance your knowledge and skills with our application team. This support empowers you to extract maximum value from your Thermo Scientific systems, reduce time to structure, and expedite time to results.

  • Empower user proficiency
  • Unlock peak performance
  • Drive competitive advantage

Remote technical support for XPS instruments

Our team’s support capabilities go beyond our physical footprint. When you have a technical concern on your system, our global team of Remote Technical Support Engineers can get you back up and running quickly.

 

Over 1,300 service colleagues focused on field service, technical support, applications, logistics, and service inventory strategically located for rapid deployment

  • Delivers a faster and more agile diagnostic and troubleshooting process 
  • In 30% of cases, Remote Support can get you back up and running same-day 
  • If on-site support is needed, a Field Service Engineer will respond with parts already in hand 

For Research Use Only. Not for use in diagnostic procedures.