Services and Support for Life Sciences Instruments
There’s no time for downtime in your lab. Built on more than 35 years of service expertise, our complete service solutions for Applied Biosystems, Invitrogen, and Ion Torrent instruments and applications help keep your lab up and running. More than 1,000 trained professionals make up the industry’s largest network, ready to assist you when you need it. And smart features such as remote instrument services help keep you productive and focused on making the next discovery.
Explore our Service and Support offering
Services and Support experience
Science can’t wait on you waiting for support
Augmented reality (AR) remote support capabilities transform your support experience.
Instantly connect to technical support experts for faster, more efficient, and more effective guidance and issue resolution. Our platform, comprising a real-time video/audio collaboration tool and an advanced remote desktop support tool, reduces customer downtime on average from days to minutes. It also eliminates the need for subsequent on-site visits nearly half the time. Experience the future of support.
For Research Use Only. Not for use in diagnostic procedures.