online-order-support-page-banner-order
shopping cart icon

Ordering/order tools

How to order

 Download the full guide

  1. Sign in to your thermofisher.com account. Search for or browse to the products you’d like to purchase by product name, application or technique, and add them to your cart. You can also take advantage of our product selection guides promotions and online offers.
  2. When you’re ready to check out, click the shopping cart icon located at the top right of the site.
  3. Review the items in your cart, you can add a promo or quote here as well. Then click Proceed to checkout.
  4. Make any necessary changes, and click the green Submit Order button. You will immediately see your order confirmation.

Quick orders

Have a list of the products you want to purchase? You can use our quick order link at the top of the website.

Just enter the product catalog numbers, and quantity into the form. You can also upload an excel file or copy and past product information into the open field using a comma as a separator.

Once you have all the products you’d like to order, click Add To Cart. Review your order information and click the Proceed to checkout button. Make any necessary changes, and click the green Submit Order button. You will immediately see your order confirmation.

QuickOrder

Manage shopping carts

Save your cart

You can save your cart at any time and manage it in the saved carts tab in your Account. Just name your cart and click Save Cart.

To access your saved carts, go to the Saved Carts link from the carts page or from within your account.

Manage carts

All of your saved carts will be listed in your account. You can copy, email, delete carts.  Just click the box next to the cart(s) you want to action on and click copy, email or delete.

To combine two or more carts, click the check box next to the carts and then click the top button Merge carts. This will combine your carts into one and allow you to purchase everything within one order.

manage shopping carts screen

Create a list for each of your projects to share with collaborators. You can create a list right from the product page: click on the “Save to list” button, enter a list name in the text box, and click “Create.” Add the product and quantity to the newly-created list.

You can invite anyone(no maximum number) to collaborate on a list. The invitees will be sent an email and then need to sign in with their thermofisher.com username/ password. If they’re not already registered, they can create a registration profile using the same email address that received the list invitation. They can access the list once their account is approved and activated.

Shared lists are not available for customers who access thermofisher.com through a procurement system (B2B customers).

Shared lists FAQs

When you invite someone to join a list you created, the list’s status will be updated, and an icon will show up next to the list. This icon indicates the respective list is shared.

Eligible products will have an “Add to a shared list” link on their product pages.

Products that have request a quote, learn where to buy, or contact us, as their price cannot be added to a list. We encourage users to use the "Idea" field instead to add such products to the list.

Not necessarily. Each collaborator will see their account-specific prices for the products on their list. So the price visible to one collaborator might not be the same as the price for another collaborator on the same list.

Yes, anyone with access to the list can check out the products in the list by adding them to a cart.

When checking out, users will fill their individual carts and follow the current checkout system tied to their own account.

Only available in North, Australia and New Zealand

Recurring orders can ensure your frequently ordered products will always be in stock. Most products can be set up as reoccurring except for non-inventoried genomics and clinical diagnostics products.

order management screenshot

To setup a Recurring Order, go to the Recurring Orders link in your account and click Create recurring order. Select how often you'd like to automatically receive this order. Enter your information and add your items. Click Schedule to request the new recurring order.

Your order will be process//ed within 1 to 2 business days and you will be invoiced once your order has shipped.

 If an item on your recurring order is not available, the item will be placed on back order. Other available items on your order will be shipped to you as normal. To avoid back orders, you can set up reserves for the item. Please contact our customer care team to set up reserves for an item.

Recurring order FAQs

  1. On the Recurring Orders tab, click on the recurring order that you would like to edit. 
  2. Go to the Order Details section of the page and enter the catalog number, quantity, and reserve number (if necessary), and click Add item. 
  3. Once you've added the products to the order, click Save updates.

On the Recurring Orders tab, click on the recurring order that you would like to edit. If you want to remove an item from the order, click the checkbox next to the item name and click the Remove button. Update the information that you want to change.- and click save updates.

Click Recurring orders under the Orders section, click on the recurring order that you would like to edit. Click Delete recurring order. Confirm that you want to delete the recurring order.

Note: You cannot delete orders that are scheduled to be shipped within 2 business days. However, all subsequent orders will be deleted. If you have questions, please contact our customer care team at 1-800-955-6288 ext. 46138

Create a list for each of your projects to share with collaborators. You can create a list right from the product page: click on the “Save to list” button, enter a list name in the text box, and click “Create.” Add the product and quantity to the newly-created list.

You can invite anyone(no maximum number) to collaborate on a list. The invitees will be sent an email and then need to sign in with their thermofisher.com username/ password. If they’re not already registered, they can create a registration profile using the same email address that received the list invitation. They can access the list once their account is approved and activated.

Shared lists are not available for customers who access thermofisher.com through a procurement system (B2B customers).

Shared lists FAQs

When you invite someone to join a list you created, the list’s status will be updated, and an icon will show up next to the list. This icon indicates the respective list is shared.

Eligible products will have an “Add to a shared list” link on their product pages.

Products that have request a quote, learn where to buy, or contact us, as their price cannot be added to a list. We encourage users to use the "Idea" field instead to add such products to the list.

Not necessarily. Each collaborator will see their account-specific prices for the products on their list. So the price visible to one collaborator might not be the same as the price for another collaborator on the same list.

Yes, anyone with access to the list can check out the products in the list by adding them to a cart.

When checking out, users will fill their individual carts and follow the current checkout system tied to their own account.

Only available in North, Australia and New Zealand

Recurring orders can ensure your frequently ordered products will always be in stock. Most products can be set up as reoccurring except for non-inventoried genomics and clinical diagnostics products.

order management screenshot

To setup a Recurring Order, go to the Recurring Orders link in your account and click Create recurring order. Select how often you'd like to automatically receive this order. Enter your information and add your items. Click Schedule to request the new recurring order.

Your order will be process//ed within 1 to 2 business days and you will be invoiced once your order has shipped.

 If an item on your recurring order is not available, the item will be placed on back order. Other available items on your order will be shipped to you as normal. To avoid back orders, you can set up reserves for the item. Please contact our customer care team to set up reserves for an item.

Recurring order FAQs

  1. On the Recurring Orders tab, click on the recurring order that you would like to edit. 
  2. Go to the Order Details section of the page and enter the catalog number, quantity, and reserve number (if necessary), and click Add item. 
  3. Once you've added the products to the order, click Save updates.

On the Recurring Orders tab, click on the recurring order that you would like to edit. If you want to remove an item from the order, click the checkbox next to the item name and click the Remove button. Update the information that you want to change.- and click save updates.

Click Recurring orders under the Orders section, click on the recurring order that you would like to edit. Click Delete recurring order. Confirm that you want to delete the recurring order.

Note: You cannot delete orders that are scheduled to be shipped within 2 business days. However, all subsequent orders will be deleted. If you have questions, please contact our customer care team at 1-800-955-6288 ext. 46138

shopping cart icon

Quotes

View a quote, download a copy, or place orders using a quote online through the Quotes option within your Account. You can also share a quote with a colleague who will then be able to view and place orders using the shared quote from within their own account.

Accessing a quote

To access a quote online that was prepared for you by your sales representative, you will need a thermofisher.com Account.

Requesting an account can be done using the Registration form located within the Account menu.  You will need to register using the same email address that is on the quote or that was used to share the quote with you.

Hint: Your email address links you to the quote prepared for you by your Sales Representative. If you have an existing online account, to access a quote, your Sales Representative must use your Account email address in the quote preparation. 

Accessing a quote from an eProcurement system

If you are accessing the web site using your institution’s procurement software, you can also view and place orders for your quotes online. Depending upon the connection type established between your institution and thermofisher.com, you may be asked to provide your email address before accessing quotes.

Placing an order using a quote

Depending upon the quote type, you will see prompts to either add the contents of the quote directly to your cart or process your quote with supporting documentation. In the latter case, once you upload the required documents, you can submit the order for processing. Either way, your order will be managed by specialized Customer Care representatives who will ensure the proper processing of the items within your quote.

Hint: For those quotes processed through the add-to-cart option, your online account must be aligned to the account number on the quote.   To make updates to your account, please contact Customer Care.

Sharing a quote

Sharing your quote allows your colleagues to view and place orders using the quote you shared. Use the “Share quote” option and enter the email address your colleague uses for their own thermofisher.com online account. If your colleague does not have an account, they can set one up via the link in the email sent to notify them of the shared quote. Alternatively, they can register using the Register option in the Account drop-down menu.

Step by Step

1. Identify Quote you would like to view, apply within your Account.

2. Select a quote number to view quote details. Here you can download the PDF, share the quote or add it to your cart by selecting the appropriate button.

Quotedetails2

Generate a Web Quote

To get a quote of the contents of your cart, simply sign into your account and select the generate quote button. This will generate a quotation, in PDF format, that applies your account pricing and displays the order total, including applicable tax and handling charges. You can save or print this quotation and use it in your internal procurement processes.

Hint: Once a web quote is generated, a unique cart is created in Saved Carts with a “W” prefix that you can process at any time.

Note: Your quote is the price at the time your cart is created. Prices may change at any time without notice, which may render your quote inaccurate. Please contact your Account Representative with any questions about your pricing.


Step by Step

Step 1

1.Sign in to your Account. Note: your account must be activated in order to create a web quote. This is to ensure your account pricing is applied to your order. If you have just registered for an account, it can take up to 48 hours for your account to be activated.

HowtoOrder--Login-Highres

Step 2

Add the products to your cart you want to include in your quote. If you have an additional quote or promotional code, apply it to your cart.

Step 3

Select the Generate web quote button, which will create a printable/savable PDF of your web quote.


Apply a Web Quote

Step 1

Your web quotation can be found in your Account, within Saved Carts. The quote name will start with W - indicating a web quote. Select the quote number to view the products in your quote/cart.

Step 2

Begin to checkout to complete the ordering process. You can also transfer your cart/quote contents to another online user by selecting Transfer control of cart.

TransferCart-Screenshot-HighRes