Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.

Guides and Tools


Template Preparation and Sequencing Protocols

Ion Chef™ System with Ion S5™ System/Ion S5™XL System

Ion™ Chef System with Ion™ PGM System

Ion Chef™ System with Ion Proton™ System

Ion OneTouch™ 2 System with Ion S5™ System/Ion S5™XL System

Ion OneTouch™ 2 System with Ion Proton™ System

Ion OneTouch™ 2 System with Ion PGM™ System

Search our database for Product Documents: ManualsVector MapsCitations & References
Search our database for Quality and Safety Documents: MSDSCOA

  • Ion Academy: An exclusive Ion-authorized user educational group with live webinar session featuring the latest Ion Torrent information
  • Browse our site for: Training, Events, and Webinars

Ion AmpliSeq Designer: The Ion AmpliSeq Designer allows you to design your own AmpliSeq panel using the preloaded genomes or by uploading your own reference sequence. 

Custom Services

Ion AmpliSeq Community Panels

Leveraging the power of the Ion Community and Ion AmpliSeq technology, we have developed Ion AmpliSeq Community Panels. Designed with leading disease researchers, Ion AmpliSeq Community Panels provide the ability to selectively analyze gene content with the aim of transforming cancer and inherited disease research. Your disease research is greatly simplified with the community-wide availability of these panels. In addition, for maximum flexibility, you will be able to rapidly customize any Ion AmpliSeq Community Panel to advance clinical research to fit your own project requirements.