The GeneAmp PCR System 9700 and the Applied Biosystems 2720 Thermal Cycler have been discontinued. These products are no longer available for sale. Comprehensive service will remain available for both instruments for five years following the discontinuation dates specified in the table below. Replacement instruments can be run in simulation mode for seamless transition of existing protocols.

  GeneAmp PCR System 9700 Applied Biosystems 2720 Thermal Cycler
 
Discontinuation date
  • December 31, 2015
  • Europe: July 22, 2014
  • North America: September 30, 2018
  • Rest of world: December 31, 2018
Comprehensive Service available through
  • December 31, 2020
  • Europe: July 22, 2019
  • North America: September 30, 2023
  • Rest of world: December 31, 2023
Replacement instrument*
Notifications
Technical documents

* The ProFlex PCR System can be run in 9700 mode and the MiniAmp Thermal Cycler can be run in 2720 mode for seamless transition of existing protocols.


Service options

Providing outstanding service and support for your Applied Biosystems instruments is important to us. Thermo Fisher Scientific will continue to provide standard comprehensive service plans for current customers and spare parts as needed for these instruments through the dates noted above. If a written and valid contract is in place regarding the support of your instrument for a longer period, the details of the contract will be honored. Please note, however, that continued development in instrument component technology means that over time we may be forced to limit the services we can offer.

Learn more about thermal cycler service

Resources

Thermal Cycler Software and Firmware Files
Download the latest updates for your instrument

Interested in private label thermal cyclers?
Submit an inquiry

Service

We provide a full range of service options for all Applied Biosystems thermal cyclers.

Service plans

  • Rapid Exchange minimizes interruptions from unplanned instrument downtime
  • Global Repair Center provides a cost-efficient way to maximize uptime and achieve superior performance

Additional services available

Instrument qualification service: Have one of our engineers perform temperature qualifications at your site. You may also contact Instrument Services to purchase a temperature verification tool and perform the qualification yourself.

GeneAmp® PCR System 9700 Discontinuation

After careful consideration, Life Technologies has decided to discontinue sale of the GeneAmp® PCR System 9700 as of December 31, 2015. After this date, these products will no longer be available for sale. A list of affected part numbers can be found below.  

Resources


Service options for your GeneAmp® PCR System 9700:

At Life Technologies we know that service and support of our products is important to you. We plan to continue to offer our standard comprehensive service plans and spare parts for the GeneAmp® PCR System 9700 through December 31st 2020. If we have a written contract in place with you by which we have committed to support your GeneAmp® PCR System 9700 for a longer period, we will honor that contractually agreed period. Please note, however, that continued development in instrument component technology means that over time we may be forced to limit the services we can offer.

More information regarding service options >

Affected part numbers and recommended replacement part numbers:

Part # GeneAmp® PCR System 9700 Alternate Part # Description
4342718

Dual 96-Well Sample Block Module

4484071

ProFlex™ 2 x 96-well Block Module

4425757

Dual Flat Block Sample Module

4484074

ProFlex™ 2 x Flat Block Module

N8050200

Base Module

4483636

ProFlex™ Base Module

4314443

96-Well Gold-Plated Silver Sample Block Module

4483637

ProFlex™ 96-well Veriflex Block Module

4314445

96-Well Aluminum Sample Block Module

4483637

ProFlex™ 96-well Veriflex Block Module

N8050251 96-Well Silver Sample Block Module
4483637

ProFlex™ 96-well Veriflex Block Module

4309131

0.5 mL Sample Block Module

4384638

Veriti® 60-well Thermal Cycler

N8050400 Dual 384-Well Sample Block Module 4484072

Available May 2014

4314878 96-Well Gold-Plated System 4484075

ProFlex™ 96-well Veriflex PCR System

4314879 96-Well Aluminum System 4484075

ProFlex™ 96-well Veriflex PCR System

N8050001

96-Well Silver System 4484075

ProFlex™ 96-well Veriflex PCR System

4343176 Dual 96-Well System 4484076

ProFlex™ 2 x 96-well System

4428234 Dual Flat Block System 4484078

ProFlex™ 2 x Flat Block System

4310899 60-Well and 0.5-mL Tube System 4384638

Veriti® 60-well Thermal Cycler

N8050002 Dual 384-Well System 4484077

Available May 2014

4314487 Auto-Lid Dual 384-Well System

No direct replacement

Contact us

4312904 Auto-Lid Dual 384-Well Sample Block Module

No direct replacement

Contact us