The GeneAmp PCR System 9700 and the Applied Biosystems 2720 Thermal Cycler have been discontinued. These products are no longer available for sale. Comprehensive service will remain available for both instruments for five years following the discontinuation dates specified in the table below. Replacement instruments can be run in simulation mode for seamless transition of existing protocols.

  GeneAmp PCR System 9700 Applied Biosystems 2720 Thermal Cycler
 
Discontinuation date
  • December 31, 2015
  • Europe: July 22, 2014
  • North America: September 30, 2018
  • Rest of world: December 31, 2018
Comprehensive Service available through
  • December 31, 2020
  • Europe: July 22, 2019
  • North America: September 30, 2023
  • Rest of world: December 31, 2023
Replacement instrument*
Notifications
Technical documents

* The ProFlex PCR System can be run in 9700 mode and the MiniAmp Thermal Cycler can be run in 2720 mode for seamless transition of existing protocols.


Service options

Providing outstanding service and support for your Applied Biosystems instruments is important to us. Thermo Fisher Scientific will continue to provide standard comprehensive service plans for current customers and spare parts as needed for these instruments through the dates noted above. If a written and valid contract is in place regarding the support of your instrument for a longer period, the details of the contract will be honored. Please note, however, that continued development in instrument component technology means that over time we may be forced to limit the services we can offer.

Learn more about thermal cycler service

Resources

Thermal Cycler Software and Firmware Files
Download the latest updates for your instrument

Interested in private label thermal cyclers?
Submit an inquiry

Service

We provide a full range of service options for all Applied Biosystems thermal cyclers.

Service plans

  • Rapid Exchange minimizes interruptions from unplanned instrument downtime
  • Global Repair Center provides a cost-efficient way to maximize uptime and achieve superior performance

Additional services available

Instrument qualification service: Have one of our engineers perform temperature qualifications at your site. You may also contact Instrument Services to purchase a temperature verification tool and perform the qualification yourself.